Communications Public Relations Manager

Child Care Services Association

November 2018 – Present | Chapel Hill, N.C.

  • Advance a positive image and increase visibility of CCSA’s internal and external relations, its programs and child care issues through public and media relations, and marketing activities
  • Provide leadership and oversight of the communications functions
  • Work collaboratively with the Fund Development Manager on materials production and website maintenance

Project Manager, Executive Administrative Assistant to the CEO/President

Carolina Ear & Hearing Clinic, PC; Carolina Ear Research Institute; Camp Woodbine

February 2017 – October 2018 | Raleigh, N.C.

  • Managed local and regional Continued Medical Education (CME) activity planning, course logistics, record-keeping and accreditation, as well as attended meetings and webinars to stay up-to-date
  • Managed local, regional, national and international program development, venue and catering contracts, brochure development and marketing, speaker engagement, registration and evaluation, record-keeping and reporting
  • Managed on-site specifics for multiple clinical research studies; coordinated protocol development and IRB approvals, patient identification, screening and consent, source documentation; and CRFs and data entry (iMedidata, RAVE)
  • Managed scheduling, correspondence, confidential record-keeping, report and publication editing and submission for industry-related articles
  • Supervised administrative staff and managed daily operations when Office Manager/CFO was not available
  • Assisted in the nonprofit annual camp for hearing impaired children
  • Attained CITI certification for GCP and human subjects research

Finance Data Tracker – Temporary

Mediacom Communications

June 2016 – August 2016 | Chester, N.Y.

  • Responsible for tracking multiple types of data for Mediacom’s expansion project under the finance department
  • Relied heavily on Salesforce.com for reference and data entry
  • Sorted through thousands of accounts daily for multiple spreadsheets in Microsoft Office Excel

Freelance PR and Social Media Consultant

Lake City Books

January 2016 – April 2016 | Plattsburgh, N.Y.

  • Created action plan to produce client’s desired increase in social media following
  • Coordinated social media posts and proposed potential promotional and fundraising events
  • Assisted in maximizing profits, focusing on merchandising orders and displays
  • Wrote up a formal consulting contract and kept a log of hours
  • This was a short-term, contracted project

Executive Assistant – Temporary

Verticon, LTD.

June 2015 – August 2015 | Monroe, N.Y.

  • Assisted the co-presidents with writing emails and correspondence
  • Supported invoice processing and AP functions
  • Handled processing submittals and transmittals
  • Responsible for updating promotional materials, processed mail, managed an eight-line phone system and provided customer service by routing calls and solving problems

Editorial Assistant Supervisor and Administrative Assistant

Saranac Review

January 2012 – May 2015 | Plattsburgh, N.Y.

  • Supervised between three and nine editorial assistants, also known as student interns, each semester including managing interns’ social media and blog posts; supervised a total of 40 interns
  • Assisted in planning and managing annual launch events
  • Rebranded sponsorship kit and increased sponsorship numbers
  • Assisted in the evolution of a new brand image, a new website and to only accepting manuscripts online via Submittable.com
  • Managed and distributed manuscripts to the correct editors using Submittable.com, created the index for journals, contacted all accepted submitters and assisted in formatting the journal
  • Created and maintained positive relationships with other literary magazines for advertisement exchanges
  • Reviewed and interviewed potential employees and interns; was responsible for training new employees and interns
  • Interviewed in a promotional and informational video created by an intern

Marketing Intern

Harvest Technologies

June 2014 – August 2014 | Plymouth, M.A.

  • Courtesy called over 600 private practice accounts about products and updating contact information, created a patient brochure for a product, filed leads, organized literature, reformatted many presentations and forms, set up conferences and presentations and ran errands
  • Forwarded along the accounts that needed assistance to their respectful sales representatives and updated Salesforce.com
  • Answered calls ranging from directing customers to the right employee to helping customers place orders
  • Created and organized a library database of over 500 references