Employment

November 2018 – Present | Chapel Hill, N.C.

Advance a positive image and increase visibility of CCSA’s internal and external relations, its programs and child care issues through public and media relations, and marketing activities
Provide leadership and oversight of the communications functions
Work collaboratively with the Fund Development Manager on materials production and website maintenance

February 2017 – October 2018 | Raleigh, N.C.

Managed local and regional Continued Medical Education (CME) activity planning, course logistics, record-keeping and accreditation, as well as attended meetings and webinars to stay up-to-date
Managed local, regional, national and international program development, venue and catering contracts, brochure development and marketing, speaker engagement, registration and evaluation, record-keeping and reporting
Managed on-site specifics for multiple clinical research studies; coordinated protocol development and IRB approvals, patient identification, screening and consent, source documentation; and CRFs and data entry (iMedidata, RAVE)
Managed scheduling, correspondence, confidential record-keeping, report and publication editing and submission for industry-related articles
Supervised administrative staff and managed daily operations when Office Manager/CFO was not available
Assisted in the nonprofit annual camp for hearing impaired children
Attained CITI certification for GCP and human subjects research

June 2016 – August 2016 | Chester, N.Y.

Responsible for tracking multiple types of data for Mediacom’s expansion project under the finance department
Relied heavily on Salesforce.com for reference and data entry
Sorted through thousands of accounts daily for multiple spreadsheets in Microsoft Office Excel

January 2016 – April 2016 | Plattsburgh, N.Y.

Created action plan to produce client’s desired increase in social media following
Coordinated social media posts and proposed potential promotional and fundraising events
Assisted in maximizing profits, focusing on merchandising orders and displays
Wrote up a formal consulting contract and kept a log of hours
This was a short-term, contracted project

June 2015 – August 2015 | Monroe, N.Y.

Assisted the co-presidents with writing emails and correspondence
Supported invoice processing and AP functions
Handled processing submittals and transmittals
Responsible for updating promotional materials, processed mail, managed an eight-line phone system and provided customer service by routing calls and solving problems

January 2012 – May 2015 | Plattsburgh, N.Y.

Supervised between three and nine editorial assistants, also known as student interns, each semester including managing interns’ social media and blog posts; supervised a total of 40 interns
Assisted in planning and managing annual launch events
Rebranded sponsorship kit and increased sponsorship numbers
Assisted in the evolution of a new brand image, a new website and to only accepting manuscripts online via Submittable.com
Managed and distributed manuscripts to the correct editors using Submittable.com, created the index for journals, contacted all accepted submitters and assisted in formatting the journal
Created and maintained positive relationships with other literary magazines for advertisement exchanges
Reviewed and interviewed potential employees and interns; was responsible for training new employees and interns
Interviewed in a promotional and informational video created by an intern

June 2014 – August 2014 | Plymouth, M.A.

Courtesy called over 600 private practice accounts about products and updating contact information, created a patient brochure for a product, filed leads, organized literature, reformatted many presentations and forms, set up conferences and presentations and ran errands
Forwarded along the accounts that needed assistance to their respectful sales representatives and updated Salesforce.com
Answered calls ranging from directing customers to the right employee to helping customers place orders
Created and organized a library database of over 500 references

Jennifer Gioia