Communications Public Relations Manager

Child Care Services Association

November 2018 – Present | Chapel Hill, N.C.

  • Advance a positive image and increase visibility of CCSA’s internal and external relations, its programs and child care issues through public and media relations, and marketing activities.
  • Provide leadership and oversight of the communications functions.
  • Work collaboratively with the Fund Development Manager on materials production and website maintenance.

Project Manager, Executive Administrative Assistant to the CEO/President

Carolina Ear & Hearing Clinic, PC; Carolina Ear Research Institute; Camp Woodbine

February 2017 – October 2018 | Raleigh, N.C.

Clinical Research Coordinator

  • Manage on-site specifics for multiple studies.
  • Coordinate protocol development and IRB approvals; patient identification, screening and consent; source documentation, manage collection and shipment of lab samples; C-SSRS assessments; and CRFs and data entry (iMedidata, RAVE).
  • CITI certification for GCP and human subjects research.

Continued Medical Education (CME) Coordinator

  • Manage activity planning, course logistics, record-keeping and accreditation, as well as attend meetings and webinars to stay up-to-date.

Meeting Planner

  • Manage local, regional, national and international meetings for the Otologist/Neurotologist surgeon.
  • Manage program development, venue and catering contracts, brochure development and marketing, speaker engagement, registration and evaluation, record-keeping and reporting.

Event Planner

  • Assist in the nonprofit annual camp for hearing impaired children.
  • Maintain camper and volunteer registration and assignment; activity planning and scheduling.

Travel Manager

  • Handle national and international travel, including flights, accommodations, transportation, activities and itineraries.

Back-up Office Manager for CFO

  • Supervise administrative staff and manage daily operations.
  • Experienced in health care practice management and operations protocols, including human resources, HIPAA, front desk procedures, patient demographics, surgery and treatment orders, prior authorization for in-patient and out-patient procedures, evaluation and management coding and documentation requirements.

Credentialing Manager

  • Maintain professional credentialing for providers, hospitals, and insurance plans.

Executive Administrative Support

  • Manage scheduling, correspondence, confidential record-keeping, report and publication editing and submission.

Finance Data Tracker – Temporary

Mediacom Communications

June 2016 – August 2016 | Chester, N.Y.

  • Responsible for tracking multiple types of data for Mediacom’s expansion project under the finance department.
  • Relied heavily on Salesforce.com for reference and data entry.
  • Sorted through thousands of accounts daily for multiple spreadsheets in Microsoft Office Excel.

Freelance PR and Social Media Consultant

Lake City Books

January 2016 – April 2016 | Plattsburgh, N.Y.

This was a short-term, contracted project.

PR and Social Media Consultant

  • Created an action plan to produce my client’s desired increase in social media following and coordinated social media posts; proposed potential promotional and fundraising events; assisted in maximizing profits, focusing on merchandising orders and displays; and wrote up a formal consulting contract and kept a log of hours.

Executive Assistant – Temporary

Verticon, LTD.

June 2015 – August 2015 | Monroe, N.Y.

Executive Assistant

  • Assisted the co-presidents with writing emails and correspondence.

CFO Assistant

  • Supported invoice processing and AP functions.

Estimator Assistant

  • Handled processing submittals and transmittals.

Front Desk Assistant

  • Responsible for updating promotional materials, processed mail, managed an eight-line phone system and provided customer service by routing calls and solving problems.

Editorial Assistant Supervisor and Administrative Assistant

Saranac Review

January 2012 – May 2015 | Plattsburgh, N.Y.

Editorial Assistant Supervisor

  • Supervised between three and nine editorial assistants, also known as student interns, each semester; supervised a total of 40 interns in the three and a half years there.

Manuscript Manager

  • Managed and distributed manuscripts to the correct editors using Submittable.com.

Advertisement Exchange Manager

  • Created and maintained positive relationships with other literary magazines for advertisement exchanges.

Fundraiser Planner & Manager

  • Assisted in planning and managing. In the autumn of 2014, Saranac Review celebrated its Tenth Anniversary Issue.
  • The turnout was double that of the previous year, and the sales increased by three percent.

Sponsorship Manager

  • Increased the sponsorship rate, rebranded the sponsorship.

Managing Editor

  • Created the index for journals, contacted all accepted submitters and assisted in formatting the journal.

Online & Social Media Manager

  • Assisted in the evolution to accept only online submissions via Submittable.com, created a new website and brand image and managed interns as they publicized Saranac Review on Facebook, Twitter, Tumblr and blog posts.
  • During my time at Saranac Review, I was interviewed in a promotional and informational video an intern had created. Click here to watch the video.

Hiring Committee Member

  • Reviewed and interviewed potential employees and interns; was responsible for training new employees and interns.

Administrative Support

  • Administered assistant and secretarial responsibilities, produced efficient ways to organize the office and stored computer data.

Marketing Intern

Harvest Technologies

June 2014 – August 2014 | Plymouth, M.A.

Marketing Intern

  • Courtesy called over 600 private practice accounts about products and updating contact information, created a patient brochure for a product, filed leads, organized literature, reformatted many presentations and forms, set up conferences and presentations and ran errands.

Sales Intern

  • Forwarded along the accounts that needed assistance to their respectful sales representatives and updated Salesforce.com.

Customer Service Intern

  • Answered calls ranging from directing customers to the right employee to helping customers place orders.

Clinical Research Coordinator Intern

  • Created and organized a library database of over 500 references.